Terms and Conditions
Please read these terms and conditions ("Agreement") carefully before using the Jambuexotics.com website ("Site"). This Agreement contains all the terms and conditions between Jambuexotics.com and you ("User") and governs the use of the services offered at the Jambuexotics.com website. By accessing and using this Site, you are hereby agreeing to be legally bound by the terms and conditions of this User Agreement. If you do not agree with all of the following terms and conditions, please do not use this Site.
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1. Acceptance of Agreement: Users agree to all terms and conditions outlined in the agreement when using the Jambuexotics.com website. By accessing and using this Site, User acknowledges having read, understood, and accepted all terms and conditions stated in this Agreement.
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2. Modifications to Agreement: Jambuexotics.com reserves the right to change or modify the terms of the agreement at any time, with immediate effect upon posting. Users are responsible for reviewing the terms and conditions periodically. Continued use of the site following any modifications constitutes acceptance of the revised terms and conditions.
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3. Online Transactions: Upon accepting advice or services and making payments, a binding contract is formed between the User and Jambuexotics.com. Jambuexotics.com reserves the right to suspend privileges to any User not adhering to the policies of the Site.
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4. Billing and Payment Policy: Users are obligated to pay for orders upon placement. Cancellation within 24 hours incurs a 20% charge. Shipping and handling charges are non-refundable in any circumstance.
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5. Guarantees and Disclaimers: Jambuexotics guarantees authentic products meeting specified standards. However, variations in product quality are possible, and the company's liability is limited.
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6. Refund Policy: Refunds for unshipped orders are processed by the end of the calendar year. Requests for refunds must be made before January 31st of the following year.
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7. Confidentiality of Communication: All communication with Jambuexotics.com is confidential and cannot be shared publicly without written consent.
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8. Shipping Address: Users must ensure accurate shipping addresses. Jambuexotics.com is not responsible for delivery issues due to incorrect addresses or user negligence.
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9. Intellectual Property: All site materials are owned by Jambuexotics.com and cannot be reproduced or distributed without permission.
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10. Indemnification: Users agree to indemnify Jambuexotics from any losses resulting from violation of the agreement.
11. Disclaimer and Limitation of Liability: Jambuexotics.com is not liable for damages arising from site use. Users release Jambuexotics.com from liability regarding advice or services provided.
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12. Miscellaneous: The agreement is governed by [Your State]'s law. Termination of the agreement can occur with written notice. Surviving provisions include those related to intellectual property, indemnification, disclaimer, and limitation of liability.
13. Privacy Policy and Copyright Notice: Users are bound by the site's Privacy Policy and Copyright Notice, which govern personal information use and intellectual property rights, respectively.
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By accessing and using the Jambuexotics.com website, you agree to comply with all terms and conditions outlined in this Agreement. If you have any questions about these terms and conditions, please contact us at jambuexotics@gmail.com
Return Policy
At Jambuexotics.com, your satisfaction is our top priority. We understand that sometimes issues may arise with your purchase, and we are here to assist you every step of the way.
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Damaged Fruit or Weight Discrepancy: If you receive fruit that is damaged from the outside or if there is a weight discrepancy with the amount of fruit received, please reach out to us at jambuexotics@gmail.com. Our team will work diligently to address your concerns and find a suitable resolution.
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Sensitive Nature of Mangoes: We want to shed light on the sensitivity of mangoes during the importation process. While fruits like Mallika, Dheseri, Kesar and Banganapalli withstand the process well, these may chances these manages sometimes be prone to spoilage due to the mandatory irradiation process mandated by USDA. Unfortunately, this issue is beyond our control, but rest assured, our team has made every effort to source these mangoes from India while navigating through rigorous processes by APEDA and USDA.
Refund Policy for Spoiled Mangoes: Regrettably, we are unable to provide refunds for mangoes that spoil from inside due to irradiation or spongy tissue issues. Please understand that perishable items are susceptible to spoilage, and by ordering from Jambuexotics.com, you acknowledge and accept this policy.
Customer Acknowledgment: By placing an order with Jambuexotics.com, you agree to the terms of our return policy. We appreciate your understanding and cooperation in this matter. Please note that while we strive to ensure timely and proper delivery of our fruits, occasional delays may occur due to import issues or unforeseen circumstances. However, we remain committed to fulfilling your order as promised.
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If you have any further questions or concerns about our return policy, please don't hesitate to contact us at jambuexotics@gmail.com. Your satisfaction is our utmost priority, and we are here to assist you in any way we can.